The Royal College of Occupational Therapists worked with Outsourced Events as our conference secretariat for the first time this year, and have been very impressed with their professionalism and efficiency. We are the UK professional body for occupational therapists with over 31,000 members, and we organise a highly complex annual conference, with around 150 sessions and 12 parallel streams involving over 570 abstracts being submitted. This year saw many new changes to our conference format, as well as having our largest ever number of delegates (c.1500) so I was somewhat nervous about also working with a new PCO – but Outsourced Events were straight away a perfect fit, and I quickly felt that we were working as a team, and that I had their full support and experience.
The Outsourced Events team are responsible for many aspects of our conference, including abstract management, delegate and conference management, exhibition and exhibitor logistics and management, and the multitude of tasks that are required in the run up to, and during the event to ensure our annual conference is successful. This includes delegate bookings (including online real-time reports), accommodation, catering, conference social events and other “special” sessions that take place within our conference. They maintain our conference budget, providing regular reports, and have been quick to bring any potential issues to our attention – it’s really helped having their Finance Director (a Chartered Accountant) working with us on this. I would have no hesitation in recommending Outsourced Events. They are professional, customer focussed – both to us and our members, and highly experienced in running conferences and exhibitions – nothing is ever too much trouble. In addition, they are excellent problem solvers and strategic thinkers, and are an absolute joy to work with!